The key to the ownership of a PlayStation 5 is the ability to experience smooth gameplay, impressive performance, and an immersive experience. Nevertheless, nothing is more annoying than the inability of your PS5 headphones to charge.
Charging may disorient your gaming session, whether you are using the official Pulse 3D wireless headset by Sony or other popular brands. This guide will cover the reasons why your PS5 headphones are not charging, what causes the problem and the best options available to fix the issue in 2025.
Why your PS5 headphones are not charging: quick overview
In case your PS5 headphones are not charging, the issue might be of various causes. It is sometimes a matter of a broken charging cable, and there are others when it may have to do with software/hardware compatibility.
A significant number of PS5 users in 2025 state that their headset will cease charging following a recent system update or when they try to use third-party charging accessories.
It should be noted that not all charging problems are to be repaired or replaced before concluding, and it is necessary to find the real issue before that. A simple cable check, firmware, ports, and settings check in the device will resolve the problem in a few minutes. Most of the time, you can fix it at home.
Top 7 causes your PS5 headset will not charge.
When your PS5 headphones fail to charge, it usually comes down to one of a few common reasons. Below are the top 7 causes gamers face in 2025:
- Faulty charging cable – A damaged or low-quality USB-C or micro-USB cable is one of the most frequent culprits.
- Dirty charging port – Dust, lint, or small debris inside the port can block power transfer.
- Battery health issues – Over time, rechargeable batteries lose capacity and may stop charging completely.
- Unsupported third-party chargers – Using non-certified adapters or charging stations may lead to inconsistent charging.
- Firmware conflicts – A recent PS5 or headset update can sometimes interfere with charging recognition.
- Overheating – If the headset overheats during long sessions, it may stop charging until it cools down.
- Internal hardware fault – In rare cases, the charging circuit or battery inside the headset can fail.
By identifying which of these applies to your situation, you can take the right steps toward a fix.
Step-by-step troubleshooting to get PS5 headphones charging again
Solving the charging issue does not always require professional repair. Here is a step-by-step troubleshooting process you can try at home in 2025:
- Inspect the cable and adapter – Use the official Sony cable or a high-quality replacement. Test with another adapter rated at least 5V/1.5A.
- Clean the charging port – Gently blow air into the port or use a soft brush to remove dirt and dust.
- Switch charging sources – Try charging through the PS5 USB port, a wall adapter, or a certified charging dock.
- Restart both devices – Turn off your PS5 and headset completely, then reconnect for a fresh power cycle.
- Update firmware – Check your PS5 system update and headset firmware to ensure compatibility.
- Check temperature – Allow the headset to cool if it feels unusually warm before charging again.
- Test on another device – If possible, try charging the headset with a PC or another console to confirm if the issue is specific to the PS5.
If the headset begins charging after one of these steps, you have found your solution. If not, further repair or replacement may be required.
How to charge different headset types on PS5: wired, USB rechargeable, and wireless
Not all PS5 headphones charge the same way. Depending on the type of headset you own, the charging method and troubleshooting steps may vary:
- Wired headsets – These typically connect directly through the controller or console, so they do not require charging. If your wired headset is not working, the issue may be related to the controller port or cable, or not charging.
- USB rechargeable headsets – Popular models like the Pulse 3D headset use a USB-C charging cable. To avoid problems, always connect to a stable power source such as the PS5 USB port or a certified wall adapter.
- Wireless headsets with charging stations – Some high-end wireless headsets include a docking station or charging stand. If your dock is not working, ensure the pins are aligned correctly and clean, as misalignment can stop charging.
By understanding your headset type, you can apply the most effective charging method and reduce the chance of running into errors in the future.
Firmware, compatibility and 2025 software fixes you must check
In 2025, Sony released multiple firmware updates for both the PS5 console and official headsets like the Pulse 3D. While these updates improve performance, they sometimes cause unexpected charging problems. If your PS5 headset is not charging, follow these steps:
- Check for PS5 system updates – Go to Settings > System > System Software Update. Outdated software can cause connectivity issues with accessories.
- Update your headset firmware – Many brands now offer companion apps or direct firmware updates through the console or PC.
- Reset the headset – Most headsets include a small reset button. Pressing it can clear software glitches that prevent charging.
- Verify compatibility – In 2025, some older third-party headsets may not be fully compatible with the latest PS5 updates, leading to charging or connection problems.
- Restore default settings – As a last resort, resetting your PS5 to default settings can solve rare firmware conflicts.
Keeping your devices updated and compatible ensures long-term performance and reduces the chance of recurring charging issues.
When to repair, replace or contact Sony support for PS5 headset charging issues
If your PS5 headphones are still not charging after trying all the troubleshooting steps, consider professional help. Here is when to take the next step:
- Repair needed – If your headset shows signs of physical damage, such as bent ports, broken connectors, or loose wiring, a repair from a certified technician may solve the problem.
- Battery replacement – Rechargeable batteries have a limited life cycle. If your headset is over 2 years old and no longer holds a charge, replacing the battery is often the best solution.
- Warranty coverage – Many Sony headsets come with a one-year warranty, and extended plans may cover longer. If your device is still under warranty in 2025, contact Sony support for a free repair or replacement.
- Replacement recommended – If the repair cost is high or the model is outdated, investing in a new headset might be more practical. The latest PS5-compatible headsets in 2025 offer better battery life and improved charging stability.
Do not ignore persistent charging issues, as they often indicate a deeper hardware fault that cannot be fixed at home.
Conclusion
It is frustrating to have PS5 headphones that cannot be charged, but in most situations, the situation is easy to resolve. Checking the cables and ports, updating the firmware, compatibility, and so on, are often the situations that revive your headset.
Sony has made the charging and compatibility smoother in 2025, and nonetheless, glitches do take place occasionally. With this guide, you can easily find the cause and implement the appropriate remedy and resume playing your PS5 without disruption.
FAQs
Why won’t my PS5 headset charge?
Your PS5 headset may not charge due to a faulty cable, dirty port, battery issues, or firmware conflicts. Checking each of these can fix the problem.
Can I charge headphones with the PS5?
Yes, most USB rechargeable headsets can be charged directly through the PS5 USB ports or a certified charging dock.
How to fix the PS5 controller not charging?
Try using a different USB-C cable, clean the charging port, and connect to another power source. If it still fails, reset or update the controller firmware.
Why are my headphones not charging when I plug them in?
This can happen due to damaged cables, low-quality adapters, or a blocked charging port. Switching to a reliable power source usually resolves the issue.