In 2025, Instagram Live will be one of the most influential resources for creators, influencers, and businesses. Going live can be a great idea to engage followers, showcase a product, or host a live question and answer.
No matter how you use it, it will contribute to increased engagement and presence. Nevertheless, the problem of not being able to start a live session remains a frustrating problem for many users.
We will dissect the most frequent causes of Instagram Live not working, the latest 2025 changes and the eligibility policies, and present step-by-step instructions on how to stream again.
Understanding Instagram Live in 2025 — What’s Changed?
Instagram has evolved rapidly in 2025, with new features designed to improve live streaming quality and interaction. The latest updates include:
- Higher Resolution Live Streams: Instagram now supports 1080p streaming on both iOS and Android devices.
- Enhanced AI Moderation: Automatic detection of inappropriate content ensures safer live sessions.
- Live Scheduling Tools: Creators can schedule up to 30 days in advance and send reminders to followers.
- Collaborative Live Options: Up to four users can now co-host a live session simultaneously, increasing audience reach.
Understanding these changes is crucial because many users encounter issues simply because their app version is outdated or they are unaware of new requirements. Staying updated ensures a smooth and professional live experience.

10 Most Common Reasons Why You Can’t Go Live on Instagram
Even with the newest updates, some users still face obstacles. Here are the top 10 reasons why Instagram Live might not work in 2025:
- Outdated Instagram App: Running an older version can prevent live streaming.
- Poor Internet Connection: Instagram Live requires at least 5 Mbps upload speed for stable streaming.
- Account Age Restrictions: New accounts under 24 hours old cannot go live.
- Temporary Instagram Restrictions: Violating community guidelines may temporarily block live access.
- Device Compatibility Issues: Older smartphones may not support the latest Instagram Live features.
- App Cache Problems: A Corrupted cache can interfere with live functionality.
- Background App Conflicts: Other apps using the camera or microphone can block Instagram Live.
- Location Restrictions: Some countries or regions may have limited access due to Meta policies.
- Two-Factor Authentication Errors: Security settings sometimes prevent live sessions.
- Shadowban or Reduced Reach: Repeated policy violations may limit your live streaming ability.
By identifying the exact reason, you can apply the correct fix and start streaming to your audience without unnecessary delays.
How to Fix Instagram Live Not Working — Step-by-Step Solutions
If you’re struggling to go live, these step-by-step solutions in 2025 can help both iOS and Android users:
- Update the Instagram App: Go to the App Store or Google Play and ensure you’re on the latest version (2025 update).
- Check Your Internet Connection: Use Wi-Fi or a strong 5G network. Instagram recommends a minimum of 5 Mbps upload speed.
- Restart Your Device: Simple but effective; it clears temporary glitches affecting the camera or microphone.
- Clear App Cache (Android) / Reinstall App (iOS): Resolves corrupted data that may block live streaming.
- Enable Camera & Microphone Permissions: Go to Settings → Apps → Instagram → Permissions and toggle camera & microphone access.
- Disable VPNs or Firewalls: Some security apps interfere with Instagram Live connectivity.
- Try a Different Device: If your phone is older than 3 years, live features may not function properly.
These steps usually solve most Instagram Live problems. If your live stream still won’t start, it may be due to account restrictions or eligibility issues.
Account Restrictions and Eligibility Rules You Must Know in 2025
Instagram enforces eligibility rules to maintain safety and quality on its platform. If you cannot go live, one of these restrictions may apply:
- Minimum Account Age: Accounts must be at least 24 hours old. New accounts cannot go live immediately.
- Follower Requirement: Some regions may require a minimum of 10 followers to access live streaming.
- Age Restriction: Users must be 13+, and some regions require 18+ for live features.
- Temporary Bans: Violating community guidelines can temporarily block live features, lasting 24–72 hours.
- Business or Creator Accounts: Switching to a creator or business profile can sometimes unlock advanced live features.
Understanding these rules is crucial before troubleshooting further. Many users waste time fixing technical issues that are actually caused by eligibility restrictions.
Advanced Troubleshooting — When Normal Fixes Don’t Work
If the standard fixes fail, consider these advanced solutions:
- Check for Shadowban: Posting repetitive content against guidelines may reduce your live reach.
- Review Third-Party Apps: Disconnect apps that access Instagram credentials; some interfere with live streaming.
- Device-Specific Issues: Certain new models, like iPhone 15 or Samsung Galaxy S24, require updated iOS or Android firmware for compatibility.
- Factory Reset Network Settings: On mobile devices, this can fix hidden connectivity issues affecting Instagram Live.
- Contact Meta’s AI Support Bot: 2025 AI features allow faster resolution for device- or account-specific live issues.
Advanced troubleshooting ensures you don’t miss critical live sessions due to hidden or complex problems.

How to Contact Instagram Support if You Still Can’t Go Live
If troubleshooting doesn’t work, contacting Instagram support is the next step:
- Open the Instagram app → Profile → Settings → Help → Report a Problem → Something Isn’t Working.
- Provide exact details, screenshots, and the device model.
- Response Time: In 2025, the average response time is 24–48 hours, faster for business accounts.
- For persistent issues, try Meta’s Help Centre website or social media support channels.
Following the correct reporting procedure ensures your problem is addressed efficiently.
Pro Tips to Avoid Future Instagram Live Errors
To make your Instagram Live experience smooth in 2025, consider these pro tips:
- Maintain a Stable Internet Connection: Prefer Wi-Fi over mobile data when streaming.
- Schedule Live Sessions: Use the new 30-day scheduling tool to notify followers in advance.
- Keep Your App Updated: Always update to the latest 2025 version.
- Check Permissions Regularly: Ensure camera and microphone access are active.
- Avoid Third-Party Interference: Refrain from using unofficial apps for streaming or editing.
- Content Moderation: Use AI tools to ensure your live content adheres to Instagram guidelines, reducing the risk of bans.
Following these tips prevents technical and account-related issues, allowing seamless interaction with your audience.
Final Thoughts
The tool of the future in 2025, Instagram Live, is a live interaction tool that will be used by content creators and businesses and will be much more engaging.
It is easy to make sure that your live sessions run smoothly each time by knowing about the most frequent problems, eligibility regulations, and troubleshooting techniques.
Constantly update your app, stick to the rules, and with the help of these professional tricks, you will get the maximum reach and make your live streams professional and interesting.
Keep in mind that it is all about persistence and preparation. If you are willing to learn Instagram Live, then begin implementing these solutions immediately and make each live event a success.
FAQs
Q1: Why am I not eligible to go live on Instagram?
You may be restricted due to account age, community guideline violations, or regional limitations. Ensure your account meets Instagram’s 2025 live eligibility rules.
Q2: Why is my live not working on Instagram?
Common reasons include outdated app versions, poor internet connection, device incompatibility, or app permission issues. Troubleshooting these usually resolves the problem.
Q3: How do I enable Instagram Live?
Update your app, ensure your account meets eligibility requirements, and grant camera & microphone permissions. Open the story camera and swipe to “Live” to start streaming.
Q4: Do you need 1,000 followers for Instagram Live?
No, Instagram Live doesn’t require 1,000 followers. Most accounts can go live as long as they meet age, account, and regional requirements.